COVID-19 Level 2 Trading Info

Hello from our Capricho bubble!

We hope you and your loved ones are safe and sound in these incredibly challenging times.

We have been keeping busy in our Capricho bubble with a great deal of DIY, dog walking (Mr. Pancho is of course living his best life!), gardening and baking. Who knew flour would become such an important commodity?!

Like so many of you, our plans have been disrupted by COVID-19. We lost the final month and a bit of our Takapuna store lease and as a result still have stock to clear. This means that our closing down SALE will continue on our website until all stocks are gone. 

Please be assured that we are following the Government’s COVID-19 safe operating requirements. All products are now held at our Millwater location and will only be handled / packed by Javier and I. All orders will be shipped or made available for contactless collection.

Shipped Orders :

Orders will be sent using Courier Post contactless delivery, no signature will be taken. Therefore please ensure that you have your order sent to a location where someone will be home to receive it.  Neither Capricho nor Courier Post can be responsible for items going missing once they have been delivered.

Safe Handling :

We recommend that you safely remove and dispose of all packing materials from your order prior to handling your items. Or if you prefer, leave your order in its packing in a safe/dry place for at least 24 hours before handling.

Click & Collect : 

If you live locally and wish to collect from our Millwater location we can organise contactless collection of your order. Just choose Millwater Collect as your shipping option and we will be in touch to organise.

Large / fragile items :

Large and fragile items continue to require a separate shipping quote prior to finalising your order.

Returns or Exchanges :

We are confident that you will love your purchases, however as we are now trading online only our flexible returns policy will apply to any items purchased.

Get in touch :

And as always, if you have questions or need help regarding a purchase please give us a call or drop us an email, we’re here to help!

Thanks again for your ongoing support of our small business in these incredibly challenging times. Please stay safe, follow the COVID-19 rules and together let’s beat this virus!

xx Fiona & Javier